Privacy Policy

What we collect and why

Tap & Go collects only the information reasonably necessary to create customer accounts, process payments, deliver services, provide support, improve the platform, and comply with legal obligations.

Information we collect

Information collected may include contact information, business information, billing information, device information, analytics, uploaded media, and customer communications. We may also collect basic usage data through cookies or analytics tools, such as pages viewed and general device information.

How we use information

We use this information to operate and improve our services, display business listings or profiles, communicate with you, and maintain the security and functionality of our website.

Information sharing and content ownership

We do not sell customer personal information. Customer information may be shared only with trusted providers that assist with payment processing, hosting, communications, analytics, or security. Customers retain ownership of uploaded content while granting Tap & Go a limited license to host and display that content solely to provide contracted services.

Data Security & Processing Statement

Customer data is processed only as necessary to deliver contracted services. Data retention follows legitimate business and legal requirements. Reasonable administrative, technical, and physical safeguards are maintained to protect customer information, and industry-standard security practices are continuously reviewed.

California Privacy Rights (CCPA/CPRA)

TapNGo (“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share information when you visit our website or submit information to TapNGo.

California residents have the right to request access to the personal information we hold about them, to request deletion or correction of that information, and to receive information about how we collect, use, and share it, subject to legal exceptions. To exercise these rights, please contact us at contact@tapngo.com or at any other contact address listed on our website, and we will respond as required by California law.

Cookies and “Do Not Track”

We may use cookies and similar technologies for basic site functionality and analytics. Our website currently does not respond to browser “Do Not Track” signals, but you can manage cookies through your browser settings.

Children's Privacy

Services are not intended for children under 13 and Tap & Go does not knowingly collect personal information from children under 13.

Accessibility Statement

Tap & Go strives to improve accessibility and welcomes feedback from users requiring accommodation.

Changes and contact

We may update this Privacy Policy from time to time; the updated version will be posted on this page with a new effective date. If you have questions about this policy or your privacy rights, please contact us at contact@tapngo.com.